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Tuesday, May 2 • 1:30pm - 2:45pm
Insights from the C-Suite: The Evolving Resident Experience
Residents and families have ever-increasing expectations for innovative, purposeful experiences in senior living communities. This session explains how to develop unique and engaging programs with wide appeal.

avatar for Jeannine English

Jeannine English

Board of Councilors, Davis School of Gerontology at University of Southern California
Jeannine English, CPA, MBA recently completed her term as AARP President and on the AARP Board of Directors, during which time she chaired the AARP National Policy Council. Prior she was the founding partner of a major legislative advocacy firm in California and the executive director of the Commission on State Government Organization and Economy (the Little Hoover Commission). Jeannine served as the President of the Initiative Campaign Committee for the successful California Redistricting Commission and was a leader in the California Open Primary Initiative. She currently serves on the Boards of Zen Hospice Project and Pride Industries Foundation. She is a member of the University of Southern California Board of Councilors for the Davis School of Gerontology. In her free time... Read More →

avatar for Aaron D'Costa

Aaron D'Costa

COO, Symerica Senior Living
Aaron brings 26 years in senior living with a background in marketing and operations, as well as on capital side. Aaron has spent his entire career in senior housing. He began in operations with Marriot Senior Living, then spent time at Sunrise Senior Living and Pathways. He also... Read More →
avatar for Loren Shook

Loren Shook

President & CEO, Silverado
Mr. Shook is Co-founder, President, CEO and Chairman of the Board of Silverado and serves on local, state and national boards including Covenant Health Network, Inc. Board of Directors, USC Davis School of Gerontology Board of Councilors, University of Maryland Baltimore Campus - Erickson School of Aging Studies Board of Councilors, and is Chairman of the Argentum Board of Directors. Mr. Shook is a former board member of Texas Assisted Living Association, University of California... Read More →
avatar for Charlie Trefzger

Charlie Trefzger

President/CEO, Affinity Living Group
President and Chief Executive Officer, Mr. Trefzger is the founder and managing partner of Affinity Living Group, and he has three decades experience in the development and operation of senior living and healthcare facilities, including the acquisition and development of nursing homes and senior living residences. During his industry tenure, Mr. Trefzger has successfully developed more than Seven Hundred Million Dollars of Senior Housing Residences throughout the United States... Read More →
avatar for Patricia Will

Patricia Will

President & CEO, Belmont Village
Patricia Will founded Belmont Village Senior Living in 1997, as a fully integrated developer and operator of first rate senior living communities, with a focus on assisted living and memory care. The Company operates 24 communities (approximately 3800 units) in seven American states, and is... Read More →

Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203