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Monday, May 1
 

7:00am

Argentum Advocacy Fund Golf Classic
Monday May 1, 2017 7:00am - 2:00pm
Hermitage Golf Course 3939 Old Hickory Boulevard, Old Hickory, TN 37138

8:30am

12:00pm

Executive Leadership Workshop: Performance Management that Rocks

This half-day workshop will offer unprecedented exposure to the leading industry-recognized training & development concepts from the top hospitality companies in the world. 

Facilitator Jim Knight will share real-world, proven best practices on New Hire Orientations, eLearning Initiatives, Management Programs, Performance Appraisals, Coaching Techniques and Development Plans gleaned from his experience leading global training operations at Hard Rock International for more than two decades.   

Participants are eligible to receive 4 CEUs.
Executive Leadership Workshop Participant Fee: $299


Speakers
avatar for Jim Knight

Jim Knight

Former Senior Director of Training & Development, Hard Rock International


Monday May 1, 2017 12:00pm - 5:00pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

1:00pm

2:00pm

Argentum Roundtable Meetings
Monday May 1, 2017 2:00pm - 5:00pm
Music City Center 201 5th Ave S, Nashville, TN 37203

2:30pm

Argentum Board of Directors Meeting
Monday May 1, 2017 2:30pm - 5:00pm
Music City Center 201 5th Ave S, Nashville, TN 37203

5:00pm

Argentum Gold Member Reception

Monday May 1, 2017 5:00pm - 6:30pm
Music City Center 201 5th Ave S, Nashville, TN 37203
 
Tuesday, May 2
 

7:45am

Breakfast

Tuesday May 2, 2017 7:45am - 8:30am
Music City Center 201 5th Ave S, Nashville, TN 37203

8:30am

General Session: The Future of Innovation and Transforming the Resident Experience
What does it take to transform a company from status quo market contender to forward-thinking and dynamic player of the future? Global business leader and customer experience expert George Blankenship will explore this question and guide attendees in an engaging and thought-provoking dialogue about the senior living resident experience of the future. Widely recognized as the architect of Apple’s brand-building retail strategy, Blankenship formulated and executed one of the most successful retail growth strategies in history by turning the classic engagement model on its head. Most recently, he revolutionized the auto industry by redefining the car-buying experience in his executive role at Tesla Motors. Bringing 30 years of experience and invigorating insight, Blankenship will teach attendees how to build their brand based on the unique value that their companies provide.

Speakers
avatar for George Blankenship

George Blankenship

Former Executive, Apple, Tesla, Gap Inc.
Former executive at Tesla Motors, Apple Computer and GAP Inc., George Blankenship brings 30 years of international strategy, retail and real estate experience to his audiences. He most recently disrupted the auto industry, redefined customer engagement, and revolutionized the car-buying experience in his executive role at Tesla Motors. As vice president of real estate at Apple, Blankenship formulated and executed one of the most triumphant retail growth strategies in history and is widely recognized as the architect of... Read More →



Tuesday May 2, 2017 8:30am - 10:00am
Music City Center | Grand Ballroom 201 5th Ave S, Nashville, TN 37203

10:30am

Resident Focus Group: What I Wish I Knew
Senior living residents know best what they wish they knew before they moved into a senior living community. Independent living residents in this session will share their insights on what knowledge would be helpful to prospective residents and their families who are considering a move. Their family members also will share the types of information they have found beneficial once at a community to ensure a successful environment.

Moderators
avatar for Margaret Wylde, Ph.D.

Margaret Wylde, Ph.D.

CEO, ProMatura Group, LLC
Margaret Wylde, Ph.D., founded the ProMatura Group, LLC in 1984. ProMatura is a multi-faceted research and advisory company that provides consulting services based on facts and experience, statistically valid, relevant research; and advice to builders, developers, land planners, owners and operators, civic entities (towns, counties, states, and countries), and industry associations in the Americas, Europe, and Asia. The 80+ talented and passionate employees of ProMatura are dedicated to providing solid, usable answers, and solutions based on facts, knowledge, and... Read More →


Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

10:30am

New Beginnings: A Powerful Story of Advocacy and the NFL
Sylvia Mackey tells the story of her husband, National Football League-great John Mackey of the Baltimore Colts, and his struggle with frontotemporal dementia. She details her experience as a caregiver and explains her role as an advocate in memory care.

Speakers
avatar for Sylvia Mackey

Sylvia Mackey

You could say Sylvia Mackey spent much of her life on the sidelines living in someone else’s shadow – a rather large shadow cast by a six-foot, two-inch, 220-pound football star. You see, since 1963, Sylvia Mackey was married to her college sweetheart, a former NFL tight end who played for nine seasons with the Baltimore Colts (1963-1971), ended his career with the San Diego Chargers (1972) and, in 1992, became the second pure tight end to be inducted into the Pro Football Hall of Fame... Read More →



Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

10:30am

Market Fundamentals & Trends in Senior Housing
Obtain the latest information regarding occupancy, rents, rent growth, and supply and demand for senior housing and care properties. This session will provide an empirical view on how senior housing properties are performing across the nation's largest 100 marketrs and relative to emerging economic shifts and other asset types. Learn which markets are poised for grwoth in 2017 and beyond.

Speakers
avatar for Beth Mace, MS, CBE

Beth Mace, MS, CBE

Chief Economist - Director of Capital Markets Outreach, NIC
Beth Burnham Mace is the Chief Economist and Director of Capital Markets Research at the National Investment Center for Seniors Housing & Care (NIC). Prior to joining the staff at NIC, she served as a member of the NIC Board of Directors for 7 years and chaired NIC’s Research Committee. Ms. Mace was also a Director at AEW Capital Management and worked in the AEW Research Group for 17 years. While at AEW, Ms. Mace provided primary research support to the... Read More →
avatar for Charles W. Harry, Jr.

Charles W. Harry, Jr.

Chief of Analytics & Research, NIC
Chuck Harry is responsible for guiding all of NIC’s research efforts, including the analysis function of the NIC MAP service. Prior to joining NIC in 2010, he worked at Cushman & Wakefield, where he held the positions of managing director, Investment Strategies, and managing director... Read More →



Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

10:30am

Managing Risk in Senior Living Communities
What are the areas of greatest risk vulnerability in senior living communities? What are “realistic expectations,” and how might they impact risk management? Discover the answers to these questions while also identifying the various constituencies within a community that can improve or impede progress in managing risk.

Speakers
avatar for JoAnne Carlin, MSN, RN, NHA, CPHRM

JoAnne Carlin, MSN, RN, NHA, CPHRM

Vice President of Clinical Risk Services, Willis Towers Watson
Ms. Carlin has held executive roles in Chicago based healthcare organizations for over 25 years, including a national senior living provider. In her role as Vice President of Clinical Risk Services at Willis Towers Watson she consults with senior living companies on all topics of... Read More →
avatar for Joel Goldman, J.D.

Joel Goldman, J.D.

Partner, Hanson Bridgett
Joel Goldman is a senior partner at the law firm of Hanson Bridgett LLP, based in San Francisco. He received his J.D. degree from University of California Berkeley, where he graduated with high honors (Order of the Coif). For the past 30 plus years, Joel has focused his practice on representing senior care community owners and operators on a wide variety of licensure, regulatory, operational and risk management matters. He has earned a reputation as one of the leading experts nationally on assisted living/mermory care legal and regulatory issues. His clients range from large, national companies to single community owner/operators. Joel has been a featured speaker at industry conferences throughout the country. His practical lawyering approach has also made him a popular presenter at in-house training programs for larger... Read More →



Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

10:30am

Employee Engagement Best Practices from Other Industries
Discover strategies for success developed outside the industry and how they can be applied to senior living. Executives and other experts share what they have learned in other sectors related to operational excellence, staffing, engagement and other topics.

Moderators
avatar for Brenda Doherty

Brenda Doherty

Partner, Buffkin Group
Brenda Doherty has over 20 years experience in the Healthcare Industry, the last 15 of which were spent in executive and senior leadership roles in multi-facility operations.  In 2000, Ms. Doherty took her operational expertise and expanded her focus to the Executive Search... Read More →

Speakers
avatar for Cedric Coco

Cedric Coco

EVP & Chief People Officer, Brookdale
avatar for Pam Jones

Pam Jones

Principal, Crescendo



Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

10:30am

Insights from the C-Suite: Defining Your Brand in a Crowded Marketplace
As the senior living industry rapidly expands across the nation, competition is increasing. How can companies and communities define and communicate their brand amidst a mix of large and small providers? Established strategies for strengthening brand identity and appeal are discussed along with new solutions to the problem of differentiation.

Moderators
avatar for Jeannine English

Jeannine English

Board of Councilors, Davis School of Gerontology at University of Southern California
Jeannine English, CPA, MBA recently completed her term as AARP President and on the AARP Board of Directors, during which time she chaired the AARP National Policy Council. Prior she was the founding partner of a major legislative advocacy firm in California and the executive director of the Commission on State Government Organization and Economy (the Little Hoover Commission). Jeannine served as the President of the Initiative Campaign Committee for the successful California Redistricting Commission and was a leader in the California Open Primary Initiative. She currently serves on the Boards of Zen Hospice Project and Pride Industries Foundation. She is a member of the University of Southern California Board of Councilors for the Davis School of Gerontology. In her free time... Read More →

Speakers
avatar for Michel Augsburger

Michel Augsburger

Owner, Chancellor Health Care
avatar for Milton Cruz

Milton Cruz

Chairman & CEO, Insignia Senior Living
Milton L. Cruz, Esq., is the CEO of Insignia Senior Living, company which he founded in 2003 with his wife, Aileen Rosso. Insignia owns and operates nine senior living communities in Georgia and Puerto Rico.  With over 30 years of experience in healthcare and hospital administration, including 10 years as CEO of Puerto Rico's premier hospital network, San Pablo Health System, Mr. Cruz leads by example through his commitment to the industry. He is a member of the Board of Trustees of Mercer University in Macon, Georgia and other non for profit organizations. Mr. Cruz has... Read More →
avatar for Angela Miller

Angela Miller

Executive Vice President, The Justus Companies
As Executive Vice President for the Justus Companies, Angela leads Justus Senior Living through strategic planning and execution to enhance profitability, productivity and efficiency. Angela oversees the Senior Living Leadership, Human Resources, Maintenance, Business Development and the Corporate Communications teams. Ms. Miller has an extensive background in both not-for-profit and for-profit organizations in the areas of strategic planning, leadership, budgeting, operations, marketing... Read More →



Tuesday May 2, 2017 10:30am - 11:30am
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

10:30am

10:30am

State Partner Meeting
Tuesday May 2, 2017 10:30am - 11:30am
Music City Center 201 5th Ave S, Nashville, TN 37203

11:30am

Expo Open
Lunch served

Click here to view the Expo floorplan. 

Register for the Virtual Dementia Tour here.

Tuesday May 2, 2017 11:30am - 1:30pm
Music City Center 201 5th Ave S, Nashville, TN 37203

1:30pm

The Effect of Increasing Longevity on Retirement Life Priorities
Research shows there are seven life priorities in retirement: family, health, work, home, giving, finance, and leisure. Learn how these priorities are affected by increasing longevity, meaning that more people will spend more years in retirement. In this session, a financial gerontologist explores how longevity influences the ways people spend, save, and give their money as well as their time.

Speakers
avatar for Cyndi Hutchins

Cyndi Hutchins

Director of Financial Gerontology, Bank of America Merrill Lynch
Cynthia Hutchins is the director of financial gerontology for Bank of America Merrill Lynch, and has more than 30 years of experience in the wealth management and retirement industry. In her role, Cynthia works closely with Merrill Lynch financial advisors to provide training, education, resources and one-on-one attention to engage clients on the topics of aging, longevity, retirement and later life... Read More →


Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

1:30pm

Alzheimer's Care Research and Practice: What's New and on the Horizon
Gain an understanding of the latest developments and current research initiatives of the Alzheimer’s Association while discussing best practices for delivering quality, person-centered Alzheimer’s care across the continuum of long-term services and supports. Examine the type of training that best prepares caregivers to provide compassionate care to individuals living with Alzheimer’s disease.

Speakers
avatar for Douglas Pace

Douglas Pace

Director, Alzheimer's & Demential Care, Alzheimer's Association
Doug Pace is the Director of Alzheimer's & Dementia Care with the Alzheimer's Association. In this role, he provides strategic leadership with government and other organizations to enhance the Association’s influence in the area of dementia care. Previously, Doug was the Executive Director of the Advancing Excellence in Long Term Care Collaborative (AELTCC). The... Read More →
SF

Sam Fazio, Ph.D.

Director of Special Projects, Alzheimer's Association
Sam Fazio, Ph.D., is Director of Special Projects at the Alzheimer’s Association. Dr. Fazio has worked for the national headquarters of the Alzheimer’s Association since 1994 in a variety of areas, including Education and Training, Program Services and Medical and Scientific Relations. He currently works in the Constituent Services area where he oversees quality care standards and social/behavioral research initiatives. Dr. Fazio received his doctorate in developmental psychology from Loyola University Chicago. Prior to working for the... Read More →



Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

1:30pm

Designing Environments That Foster Vitality and Capability
Thoughtful planning, research, and design for aging can improve person-centered care in senior living communities. Environmental gerontology helps to meet the needs of staff and improves the experience of residents. This session explores the power of design to shape experience in senior living communities, focusing on building and room layout and the benefits for staff, residents and families.

Speakers
avatar for Margaret Calkins, Ph.D., EDAC

Margaret Calkins, Ph.D., EDAC

Executive Director, Mayer-Rothschild Foundation
Dr. Calkins is nationally recognized as a creative, dynamic leader, trainer and researcher in the field of environments for elders. She is Executive Director of The Mayer-Rothschild Foundation, the only national philanthropy exclusively committed to person-centered long-term care in the US. A member of several national organizations and panels which focus on issues of care for cognitively impaired older adults, she is a highly sought after speaker for conferences in the US and abroad. She has published extensively, and her book Design for Dementia: Planning Environments for the Elderly and the Confused was the first design guide for special care units. Creating Successful Dementia Care Settings -- a four volume series-- addresses the care setting in a more holistic manner, combining physical, social and organizational issues in to one comprehensive... Read More →
avatar for Lorraine Hiatt

Lorraine Hiatt

Environmental Gerontologist, Plan, Research and Design Consultants
avatar for Lisa Warnock

Lisa Warnock

Prinicipal, Myhre Group Architects
Lisa Warnock has over 20 years of interior design, space planning and business experience and is the Principal of MGA’s interior design team. She is very passionate and knowledgeable about sustainable and tunable lighting design practices and specializes in designing senior living communities. Lisa has spoken at various senior living conferences throughout the U.S. about her experience designing for over 50 senior living communities, including the recently completed and award-winning project, Rose Villa. Lisa is currently leading the interior renovation of Capital Manor, a continuing care retirement community that features a variety of housing options, including a 10-story tower, located on a 40-acre site in Salem, Oregon. Additionally she is directing the interior design for... Read More →



Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

1:30pm

The Impact of Arbitration Agreements on Senior Living
Learn about the pros and cons of using arbitration agreements, their financial and community impact, how arbitration law is evolving in the senior living industry, and tips on how to craft beneficial arbitration agreements for use during the move-in process.

Moderators
avatar for Christy Crider

Christy Crider

Long Term Care Group Leader, Baker Donelson
Christy Tosh Crider is chair of the Firm's Health Care Litigation Group and Women's Initiative, and head of the Firm's Long Term Care Group.  | | Christy concentrates her practice in long term care and behavioral health industries, managing the litigation of numerous long term c... Read More →

Speakers
avatar for Lore Brownson

Lore Brownson

SVP of Resident Care Programs & Chief Compliance Officer, New Perspective Senior Living
avatar for Brian Danaher

Brian Danaher

Deputy General Counsel, Benchmark Senior Living
BH

Bryan Hudson

EVP, General Counsel & Secretary, Atria Senior Living
KP

Katie Potter

VP & General Counsel, Five Star Senior Living



Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

1:30pm

Capital Markets on the Future of Seniors Housing in the United States
Demand for seniors housing continues, contributing to strong job growth in the senior living industry and supporting an expanding housing market. Explore trends for property development, lending and loan performance, sales transactions, and investment returns to discover the “sweet spots” in senior living.

Moderators
avatar for Beth Mace, MS, CBE

Beth Mace, MS, CBE

Chief Economist - Director of Capital Markets Outreach, NIC
Beth Burnham Mace is the Chief Economist and Director of Capital Markets Research at the National Investment Center for Seniors Housing & Care (NIC). Prior to joining the staff at NIC, she served as a member of the NIC Board of Directors for 7 years and chaired NIC’s Research Committee. Ms. Mace was also a Director at AEW Capital Management and worked in the AEW Research Group for 17 years. While at AEW, Ms. Mace provided primary research support to the... Read More →

Speakers
BK

Bob Kramer

CEO, NIC
Mr. Kramer is founder and CEO of the National Investment Center for Seniors Housing & Care (NIC), a non-profit education and resource center that serves debt and equity investors interested in the seniors housing and care industry. NIC is the leading provider of research as well as business and financial performance data on this sector for capital providers... Read More →
avatar for Scott White

Scott White

CEO, Mainstreet Health Investments
Scott White is the CEO of Mainstreet Health Investments. Mr. White was previously executive vice president of investments at Mainstreet Property Group and an executive vice president with HealthLease Properties. Prior to joining Mainstreet, Mr. White spent over 15 years on Wall Street. | | Most recently, Mr. White served as a senior vice president in the private funds group of Brookfield Asset Management Inc., where he was responsible for raising capital for various alternative asset vehicles across real estate, private equity and infrastructure. His career experience also includes a tenure as director and head of deal management at... Read More →



Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

1:30pm

Insights from the C-Suite: The Evolving Resident Experience
Residents and families have ever-increasing expectations for innovative, purposeful experiences in senior living communities. This session explains how to develop unique and engaging programs with wide appeal.

Moderators
avatar for Jeannine English

Jeannine English

Board of Councilors, Davis School of Gerontology at University of Southern California
Jeannine English, CPA, MBA recently completed her term as AARP President and on the AARP Board of Directors, during which time she chaired the AARP National Policy Council. Prior she was the founding partner of a major legislative advocacy firm in California and the executive director of the Commission on State Government Organization and Economy (the Little Hoover Commission). Jeannine served as the President of the Initiative Campaign Committee for the successful California Redistricting Commission and was a leader in the California Open Primary Initiative. She currently serves on the Boards of Zen Hospice Project and Pride Industries Foundation. She is a member of the University of Southern California Board of Councilors for the Davis School of Gerontology. In her free time... Read More →

Speakers
avatar for Aaron D'Costa

Aaron D'Costa

COO, Symerica Senior Living
Aaron brings 26 years in senior living with a background in marketing and operations, as well as on capital side. Aaron has spent his entire career in senior housing. He began in operations with Marriot Senior Living, then spent time at Sunrise Senior Living and Pathways. He also... Read More →
avatar for Loren Shook

Loren Shook

President & CEO, Silverado
Mr. Shook is Co-founder, President, CEO and Chairman of the Board of Silverado and serves on local, state and national boards including Covenant Health Network, Inc. Board of Directors, USC Davis School of Gerontology Board of Councilors, University of Maryland Baltimore Campus - Erickson School of Aging Studies Board of Councilors, and is Chairman of the Argentum Board of Directors. Mr. Shook is a former board member of Texas Assisted Living Association, University of California... Read More →
avatar for Charlie Trefzger

Charlie Trefzger

President/CEO, Affinity Living Group
President and Chief Executive Officer, Mr. Trefzger is the founder and managing partner of Affinity Living Group, and he has three decades experience in the development and operation of senior living and healthcare facilities, including the acquisition and development of nursing homes and senior living residences. During his industry tenure, Mr. Trefzger has successfully developed more than Seven Hundred Million Dollars of Senior Housing Residences throughout the United States... Read More →
avatar for Patricia Will

Patricia Will

President & CEO, Belmont Village
Patricia Will founded Belmont Village Senior Living in 1997, as a fully integrated developer and operator of first rate senior living communities, with a focus on assisted living and memory care. The Company operates 24 communities (approximately 3800 units) in seven American states, and is... Read More →



Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

1:30pm

1:30pm

State Partner Meeting
Tuesday May 2, 2017 1:30pm - 2:45pm
Music City Center 201 5th Ave S, Nashville, TN 37203

3:15pm

Consumer Choices for Financing Long Term Services and Supports
Consumers have many choices when it comes to saving for retirement, but they are often unsure of which to choose and how savings can be applied toward financing for long term services and supports. Learn from financial experts as to the most pressing financial choices facing older consumers today and how senior living leaders can help educate them about options available.

Speakers
avatar for George Graziani, FSA, FCIA

George Graziani, FSA, FCIA

President, Fort Wayne Intermediaries, and Head Senior Immediate Needs, Senior VP, Americas, Swiss Re
George Graziani has leadership and P&L responsibility for Senior Immediate Needs Products in the US, including business origination, planning, third party stakeholder management and internal cross-functional team leadership. Current focus is on launching the Reliable Living Plan (www.reliablelivingplan.com) in the US. The Reliable Living Plan is an immediate needs Long Term Care insurance product that brings peace of mind to families with loved ones facing the financial uncertainty associated with funding their assisted living... Read More →
avatar for Cyndi Hutchins

Cyndi Hutchins

Director of Financial Gerontology, Bank of America Merrill Lynch
Cynthia Hutchins is the director of financial gerontology for Bank of America Merrill Lynch, and has more than 30 years of experience in the wealth management and retirement industry. In her role, Cynthia works closely with Merrill Lynch financial advisors to provide training, education, resources and one-on-one attention to engage clients on the topics of aging, longevity, retirement and later life... Read More →
avatar for Debapriya Mitra

Debapriya Mitra

SVP Business Strategy, Genworth
As a Senior Vice President in Genworth’s U.S. Life Insurance division, Deb leads product and business strategy, as well as the division’s Immediate Need Annuity business venture. He started his career with Genworth heading up business development for Long Term Care, after leading the North American Audit function for GE Financial Assurance... Read More →


Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

3:15pm

Sales & Marketing Strategies for Memory Care Communities
Physical environment is important, but perhaps nothing matters more to families than who will be caring for their loved ones. Senior living communities with memory care services are especially well positioned to meet the needs of seniors living with Alzheimer’s disease and other. Communicating the benefits of memory care services and supports helps to distinguish a community, reassuring residents and their loved ones that their needs will be met with compassion.

Moderators
avatar for Maria Nadelstumph, MA, CTRS, CALA

Maria Nadelstumph, MA, CTRS, CALA

VP Organizational Development & Program Excellence, Brandywine Living
Maria Nadelstumph is a healthcare executive with over 20 years of experience in senior living. Ms. Nadelstumph has a unique combination of experience in memory care, program and business development, culture integration, healthcare partnerships, workforce development & training, assisted living design/development, large scale system change initiatives, and senior living operations and... Read More →

Speakers
avatar for Doug Allen

Doug Allen

President, Titan SenQuest Management
avatar for Rita Altman

Rita Altman

VP Memory Care & Programming, Sunrise Senior Living
Rita Altman, M.S.N., R.N., C.V.M., is senior vice president of Memory Care and Program Services for Sunrise Senior Living where she uses the latest evidence-based research to design and oversee the implementation of their memory care and assisted living programs. She earned her B.S.N. from the University of Pennsylvania, and Master of Nursing Science degree, in Nursing Leadership and Management from The George Washington University School of Medicine and Health Sciences. She has more than 35 years of nursing experience which includes nursing education, staff development training, intergenerational programming, and management in childcare, adult day care, assisted living and skilled nursing... Read More →
avatar for Joe Jasmon, MBA

Joe Jasmon, MBA

CEO, Shepherd Senior Living
Joseph Jasmon is the Chief Executive Officer of Shepherd Senior Living, a forward thinking Assisted Living organization, focused on integrating technology and personalized care into the lives of seniors and senior housing across the United States. In his role Joseph is responsible for providing overall leadership to the organization and its board of directors. Joseph oversees the growth, development and strategy of the organization, ensuring strong financial performance and outstanding resident... Read More →



Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

3:15pm

Planning for and Responding to an Active Shooter Threat
Senior living communities must be prepared for many different types of emergencies and disasters, including the possibility of an active shooter or armed intruder. This session details the components of an active shooter or armed intruder plan and explains how to train staff in both preventing and responding to such an emergency.

Speakers
avatar for JoAnne Carlin, MSN, RN, NHA, CPHRM

JoAnne Carlin, MSN, RN, NHA, CPHRM

Vice President of Clinical Risk Services, Willis Towers Watson
Ms. Carlin has held executive roles in Chicago based healthcare organizations for over 25 years, including a national senior living provider. In her role as Vice President of Clinical Risk Services at Willis Towers Watson she consults with senior living companies on all topics of... Read More →
TM

Thomas Masiello, J.D.

VP Enterprise Risk Management, Benchmark Senior Living
Former in-house trial counsel for American International Group (AIG) with focus on insurance defense, workers’ comp., med mal and premises liability trial practice, former counsel for Housing and Urban Development (HUD) at Boston Housing Authority, immediately prior to Benchmark managed retail, petroleum, real-estate and manufacturing risks for Gulf Oil... Read More →
avatar for Frank Russo

Frank Russo

Senior Vice President of Risk and Legal Affairs, Silverado
Frank is the Senior Vice President of Risk and Legal Affairs as well as the Privacy Officer for Silverado Senior Living. He has been with Silverado’s Corporate Office in Irvine, CA since 2005. Silverado is a nationally recognized provider of Memory Care Assisted Living, Home Care and Hospice services. Frank oversees... Read More →
avatar for Steven S. Wilder

Steven S. Wilder

COO, Sorensen, WIlder & Associates
Steve Wilder has spent the past 32 years in healthcare safety, security, and risk management. He has provided consultation services to hundreds of clients, including hospitals, long-term care, home care agencies, clinics, physician practices and pre-hospital/EMS services. In his corporate healthcare career, Steve served as a hospital Director of Risk Management, as Corporate Director of Risk Management for a long-term care corporation, and as Corporate Director of Safety and Security for healthcare system with 10 hospitals and 15 long-term care facilities... Read More →



Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

3:15pm

What Do the Capital Markets Want to Know About Senior Living Operations?
Active capital providers know that their success depends on the success of senior living operations. Hear from investment experts who actively engage to modernize and expand communities about the successful relationships that develop between investors and operators.

Moderators
avatar for Ken Segarnick

Ken Segarnick

Chief Corporate Officer, Brandywine Living
Kenneth C. Segarnick is Chief Corporate Officer of Brandywine Living, a premier provider of high-end senior living, including assisted living, memory care, and independent living. As a member of Brandywine’s executive management team, Ken oversees the growth of the company’s platform... Read More →

Speakers
avatar for Eric Mendelsohn

Eric Mendelsohn

President & CEO, NHI
avatar for Wendy Simpson

Wendy Simpson

CEO & President, LTC Properties
Wendy Simpson has been CEO and President of LTC Properties, Inc. since March 2007; and appointed Chairman of the Board in August 2013. She was elected to the Board in 1995 and joined the Company as Vice Chairman in 2000. She has also held the title of CFO of LTC Properties, Inc... Read More →
avatar for Rick Steinberger

Rick Steinberger

COO, Bridge Investment Group, Seniors
Mr. Steinberger serves as Chief Operating Officer, is a member on the Investment Committee, Board of Directors and Executive Committee. He is actively involved in overall corporate strategy and operations, as well as the acquisition and management of portfolio assets. In 2012, he co-founded Servant Capital Group and from 2005 to 2012, he served as Co-Chief Executive Officer for Servant Investments and Co-Founder of Servant Healthcare Investments, LLC, where he was actively involved in the structuring of new acquisitions and asset management. From 2000 to 2005, Mr. Steinberger served as Senior Vice President of Investment Property Sales for Truststreet Properties, Inc., a publically traded REIT and CNL Financial Group, Inc. company with over 2,000 properties in over 40 states, where he managed investment acquisition and structuring and the sales strategy for the disposition of up to $250 million in aggregate transaction value annually of single-tenant retail properties. Prior to joining Truststreet, Mr. Steinberger served as Chief Financial Officer of The Mill, Inc., a 15-unit regional casual dining restaurant chain with responsibilities for all financial reporting, human resources, capital planning and development of new store locations. Mr... Read More →



Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

3:15pm

Building Inclusive Communities for LGBTQ Residents
There are currently about 1.5 million lesbian, gay and bisexual adults 65 and up and the total is expected to grow to nearly 3 million by 2030. LGBT older people face unique barriers and inequalities that can stand in the way of a healthy and rewarding later life. The additional challenges to successful aging faced by LGBT elders are gaining visibility with LGBT baby boomers, who are the first generation of LGBT people to have lived openly gay or transgender lives in large numbers. Professionals in the field of aging need to build their knowledge, skills, and cultural competencies to meet the needs of this group.

Speakers
avatar for Sadiya Abjani

Sadiya Abjani

Training Specialist, SAGE



Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

3:15pm

Insights from the C-Suite: The Senior Living Workforce
The senior living industry is following a growth trajectory and can be an attractive career path for caring employees. How can senior living become the industry of choice for qualified, caring workers? This session offers new insights and fresh ideas for attracting, engaging, and retaining workers in a competitive marketplace.

Moderators
avatar for Jeannine English

Jeannine English

Board of Councilors, Davis School of Gerontology at University of Southern California
Jeannine English, CPA, MBA recently completed her term as AARP President and on the AARP Board of Directors, during which time she chaired the AARP National Policy Council. Prior she was the founding partner of a major legislative advocacy firm in California and the executive director of the Commission on State Government Organization and Economy (the Little Hoover Commission). Jeannine served as the President of the Initiative Campaign Committee for the successful California Redistricting Commission and was a leader in the California Open Primary Initiative. She currently serves on the Boards of Zen Hospice Project and Pride Industries Foundation. She is a member of the University of Southern California Board of Councilors for the Davis School of Gerontology. In her free time... Read More →

Speakers
avatar for Judd Harper

Judd Harper

President, The Arbor Company
Judd leads the company's day-to-day operations. He has strong financial analytical skills as well as in-depth knowledge of senior housing marketing and operations. He is active in senior living industry organizations and has helped Arbor gain national recognition for innovations that benefit the lives of its residents and employees. He is a graduate of Washington... Read More →
avatar for Bill Pettit

Bill Pettit

President, RD Merrill Company
Bill Pettit is the president and chief operating officer of the R. D. Merrill Company with responsibility for Merrill Gardens and sister company Pillar Properties. Merrill Gardens is one of the most respected assisted living operators in the country with 33 communities in six states. Pillar Properties is an award-winning developer, owner and operator of multi-family housing and the developer for Merrill Gardens new... Read More →
avatar for Mitchell Warren

Mitchell Warren

Chairman, CEO, and Co-Owner, The LaSalle Group
Mitchell W. Warren is Chairman, CEO, and Co-Owner of The LaSalle Group, Inc. LaSalle is a family-owned-and-operated organization established in 1990 that designs, develops, builds, manages, and owns 50 Autumn Leaves® memory care assisted living communities designed specifically for people with... Read More →
avatar for Mark Woodka

Mark Woodka

CEO, OnShift
Mark Woodka is CEO of OnShift, a leader in human capital management software for senior living. In this role, he works closely with providers on strategic staffing initiatives to improve operational performance and control labor costs while improving resident care and service. Ma... Read More →



Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

3:15pm

3:15pm

State Partner Meeting
Tuesday May 2, 2017 3:15pm - 4:30pm
Music City Center 201 5th Ave S, Nashville, TN 37203

4:30pm

Expo Open
Click here to view the Expo floorplan.

Register for the Virtual Dementia Tour here

Tuesday May 2, 2017 4:30pm - 6:00pm
Music City Center 201 5th Ave S, Nashville, TN 37203

6:30pm

Argentum CEO Dinner

Tuesday May 2, 2017 6:30pm - 9:00pm
Country Music Hall of Fame 222 5th Ave S, Nashville, TN 37203
 
Wednesday, May 3
 

7:15am

Breakfast
Wednesday May 3, 2017 7:15am - 7:45am
Music City Center 201 5th Ave S, Nashville, TN 37203

8:15am

General Session Double Header
7:45 am - Doors Open

8:15 am - George Blankenship, The Future of Innovation and Transforming the Resident Experience

9:00 am - Derreck Kayongo, Harnessing Your Power to Create Chan

Speakers
avatar for George Blankenship

George Blankenship

Former Executive, Apple, Tesla, Gap Inc.
Former executive at Tesla Motors, Apple Computer and GAP Inc., George Blankenship brings 30 years of international strategy, retail and real estate experience to his audiences. He most recently disrupted the auto industry, redefined customer engagement, and revolutionized the car-buying experience in his executive role at Tesla Motors. As vice president of real estate at Apple, Blankenship formulated and executed one of the most triumphant retail growth strategies in history and is widely recognized as the architect of... Read More →
avatar for Derreck Kayongo

Derreck Kayongo

and CEO of the Center for Civil and Human Rights, Business Visionary, Global Soap Project
Derreck is the founder of the Global Soap Project, which recycles used hotel soap and redistributes it to impoverished populations around the world. In creating this global humanitarian initiative, he demonstrated that a simple, yet novel idea has the power to transform the lives of millions. A Top Ten CNN Hero in 2011, his passion for helping others and commitment to innovative thinking earned him his current role as CEO of the National Center for Civil and Human Rights. From Ugandan refugee to successful entrepreneur and renowned human rights activist, Derreck inspires audiences to dream big as he shares his vision for harnessing the power of observation to identify issues and solve challenges in any community or organization. With palpable energy and enthusiasm, he brings his personal guiding principles, coined as S.E.L.F... Read More →


Wednesday May 3, 2017 8:15am - 10:00am
Music City Center | Grand Ballroom 201 5th Ave S, Nashville, TN 37203

10:00am

Expo Open
Lunch served

Click here to view the Expo floorplan.

Register for the Virtual Dementia Tour here

Wednesday May 3, 2017 10:00am - 1:00pm
Music City Center 201 5th Ave S, Nashville, TN 37203

1:00pm

Executive Advisory Board Meeting
Wednesday May 3, 2017 1:00pm - 2:00pm
Music City Center 201 5th Ave S, Nashville, TN 37203

1:00pm

Search Marketing: Trends in the Online Behavior of Senior Living Customers
How can search data and trends be used to optimize online marketing? Understanding how potential families and residents explore senior living options online can map out marketing opportunities and chart areas of future growth.

Speakers
avatar for Stephen Huson

Stephen Huson

Vice President, Digital Marketing, A Place for Mom
Steve has been with A Place for Mom for more than five years and leads the company’s online marketing efforts, designed to provide a resource for families that need help finding senior living options for themselves and their loved ones. He has more than 30 years of experience in... Read More →
avatar for Greg Kaye

Greg Kaye

Head of Industry, Google
Greg Kaye is a Google AdWords Large Customer Sales Manager who manages a cross-functional team of consultative sellers that develop named customers' businesses through analysis and media recommendations. His expertise on the AdWords platform includes Search, Mobile, Display, and... Read More →



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

1:00pm

A Model to Determine Staffing Resources for Dementia Care
The senior living resident population is becoming more cognitively and physically challenged with the expansion of dementia care services. These changes in the resident population have occurred gradually, without corollary changes in federal or state regulations related to staffing needs. The absence of an objective method to determine staffing needs may increase the risk for inadequate or unsafe care delivery. The Institute of Medicine has identified a systems-engineering approach called Discrete Event Simulation to improve quality and efficiency. It has been used for decades in other industries and more recently in hospitals and nursing homes. Learn about this method and how it may be applied to senior living.

Speakers
avatar for Sandra Simmons, Ph.D.

Sandra Simmons, Ph.D.

Associate Professor of Medicine, Vanderbilt University School of Medicine, Center for Quality Aging



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

1:00pm

Technology Innovations in Senior Living
Technology innovations are augmenting the operations of senior living communities, their residents and staff in more ways than ever before. Learn how providers and entrepreneurs are researching and implementing smart home technology, wearables, virtual reality, and more.

Moderators
avatar for Ginna Baik

Ginna Baik

Senior Care Strategist, CDW Healthcare
Ginna Baik is CDW’s Senior Care and Aging Technology Strategist.  She builds creative solutions and innovative practices that enable seniors to engage with technology for better quality of life and longevity, and serves as a trusted advisor to Senior Living Communities to best ca... Read More →

Speakers
ME

Moulay Elalamy

VP of IT, Benchmark Senior Living
avatar for Dennis Lally

Dennis Lally

CEO, Rendever
Dennis Lally is a Co-founder and CEO of Rendever, a virtual reality platform built to improve the aging process for older adults by providing cognitive stimulation and therapeutic virtual experiences. Prior to founding Rendever, Dennis spent his career as an investment banker, helping small to medium sized healthcare companies with business development, capital raises and... Read More →
GS

Greg Swope

VP of IT, CIO, Five Star Senior Living
avatar for Charles Turner

Charles Turner

President, LifeWell Senior Living
Charles brings several years of experience in medical and senior housing real estate development, financial management, strategic planning, Big 4 consulting, and operations management his role as President of LifeWell Senior Living, and is committed to helping seniors lead connected, active, and purposeful lives. Over the years, Charles has created communities that have become known for their unique and special culture. From their senior executives to their front line associates, the mission has been to ensure that residents are not simply living, but living Life Well. This is not just a throw away mission statement; rather, it is at the core. Charles truly believes residents, regardless of ability, continue to have purpose. That purpose comes from community. Keeping this as a core value, LifeWell strives each day to ensure that residents remain connected to family, friends, each other, staff, and the community at large. LifeWell communities are not for our residents only, but for all who know and love them. Another core philosophy is that we are here to improve the quality of... Read More →



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

1:00pm

Bringing Meaning and Purposes to Caregiving at the End of Life
Providing end-of-life care is uniquely challenging both personally and professionally. Hear spiritual perspectives on how to listen to residents’ thoughts, hopes, and fears about the end of their lives, learn more about interacting with families, and consider policies affecting end-of-life care.

Speakers
avatar for Kerry Egan

Kerry Egan

Author, On Living, Hospice Chaplain
Kerry Egan is a hospice chaplain and a graduate of Harvard Divinity School. Her hospice work has been featured on PBS and CNN, and her essays have appeared in Parents, American Baby, Reader’s Digest, and CNN.com, where they have been read more than two million times. She and her... Read More →
avatar for Marian Grant

Marian Grant

The Coalition to Transform Advanced Care (C-TAC), Director of Policy and Professional Engagement



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

1:00pm

Recruiting Millennials to Work in Senior Living
Senior living can be presented as an attractive career option for millennials by appealing to the particular characteristics of this generation. Learn how to use technology and social media in recruitment and explore other ways to retain and engage a millennial workforce in senior living.

Moderators
avatar for Andrew Carle, MHSA

Andrew Carle, MHSA

COO, Affinity Living Group
Andrew Carle currently, he serves as Chief Operating Officer of Affinity Living Group, a national Top-10 provider, with more than 100 Independent Living, Assisted Living, and Memory Care communities nationwide. Prior to Affinity, Mr. Carle was an award winning professor and Founding Director of the Program in Senior Housing Administration at George Mason University in Fairfax, Virginia, where he established the first academic curricula in the nation dedicated exclusively to the senior housing field. Prior to George Mason, he served as a founding executive for Summerville Senior Living, as a hospital CEO and COO, and as Director of Strategic Planning... Read More →

Speakers
avatar for Jack R. Callison

Jack R. Callison

CEO, Enlivant
Mr. Callison was appointed as Enlivant’s new Chief Executive Officer and a Board Director in July 2013, concurrent with TPG’s take private acquisition of the organization. Based in Chicago, Enlivant is one of the nation's largest senior living owners and operators with a presence in 27 states across the U.S. As Enlivant's Chief Executive Officer, Mr. Callison is responsible for all aspects of... Read More →
avatar for Holly Gumble

Holly Gumble

Chief of Staff, Brandywine Living
Holly Gumble is Chief of Staff to Brandywine Living's President & CEO, Brenda J. Bacon. Brandywine is the leading provider of luxury senior living in the Mid-Atlantic region, including assisted living, independent living, and memory care. Ms. Gumble supports the CEO and other members of the executive team in a wide range of business activities impacting company operations and growth, including sales and marketing, recruitment, workforce training and education, new community development, and more. Further, Ms. Gumble is tasked with the responsibility of implementing and leading various public relations initiatives in concert with an overall corporate brand strategy, including expanding, tracking, and benchmarking the company's online and social media... Read More →
avatar for Nihal Satyadev

Nihal Satyadev

President & CEO, The Youth Movement Against Alzheimer's
Nihal Satyadev is a UCLA alumnus, dreamer, and change-maker.  | | Satyadev was born in New Jersey and moved to Southern California at a young age. Throughout his teen years, he was an active volunteer in a variety of causes, including Pratham, Think Together, the Boy Scouts of America, and Global Medical Training. His personal heroes include his parents, whose immigrant stories serve as personal motivation, and his scoutmaster, who played a vital role in his development into an Eagle... Read More →



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

1:00pm

Insights from the C-Suite: Finance and Development
The senior living industry is enjoying a healthy period of growth in a solid economy. Industry experts share their insights into the current state of finance and development

Moderators
avatar for Tom Croal

Tom Croal

SVP, CFO, Silverado

Speakers
avatar for Jon DeLuca

Jon DeLuca

President/CEO, Senior Lifestyle Corp
Jon DeLuca is the President and Chief Executive Officer of Senior Lifestyle and its affiliated companies. Jon oversees every aspect of Senior Lifestyle’s organization and mission for its portfolio of nearly 180 seniors housing communities. Working closely with his senior management team, he leads the development and execution of... Read More →
avatar for Joel Nelson

Joel Nelson

President & COO, LCS
avatar for Chris Wettig

Chris Wettig

CFO, Legend Senior Living
Mr. Wettig has served as CFO of Legend Senior Living, LLC since July, 2005.  He is responsible for the direct oversight of the Company’s finance, accounting, legal, information technology, new development, acquisitions, and risk management areas.  | | Mr. Wettig is a Certified Public Accountant, graduating with honors from Wichita State University with a BBA in Accounting... Read More →



Wednesday May 3, 2017 1:00pm - 2:15pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

1:00pm

2:30pm

Investigating Abuse Within Communities: Complex and Challenging

Investigating allegations of abuse, neglect, and exploitation in a community can be complex and challenging.  This workshop addresses the issues and structure of an internal investigation. It focuses on the differences between administrative and regulatory investigations, institutional risk factors for residents and staff, assessing and collecting evidence, and valuable investigative tools.


Speakers
avatar for Randy Thomas

Randy Thomas

Retired Law Enforcement
RANDY THOMAS is a retired police officer having served for over 25 years in the law enforcement profession (Tampa Police Department, Richland County (SC) Sheriff’s Office and South Carolina Department of Public Safety). His experience encompasses patrol, investigations, planning and research and over 14 years as a law enforcement trainer and supervisor with the South Carolina Department of Public Safety, Criminal Justice Training Division (Unit Chief, Behavioral Science... Read More →



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

2:30pm

From Improv to Poetry: Alternative Engagement Programs for Memory Care
The arts offer a non-pharmacological, engagement treatment for people with dementia, improving their quality of life and inspiring the sense that life is still worth living. The Alzheimer’s Poetry Project showcases the benefits of writing, reading, and discussing poetry on residents’ memory and engagement. Learn about the “hope model” of being present and feeling involved through scripted improvisation and its positive impact on memory-impaired residents.

Speakers
avatar for Gary Glazner

Gary Glazner

Executive Director, Alzheimer's Poetry Project
avatar for John Zeisel, Ph.D.

John Zeisel, Ph.D.

President and Co-Founder, Hearthstone Alzheimer Care
Dr. John Zeisel, President and co-founder of Hearthstone Alzheimer Care, Ltd., has a background that includes sociology and architecture. He received a Ph.D. from Columbia University and a Loeb Fellowship at Harvard's Graduate School of Design. Dr. Zeisel focuses his attention at Hearthstone... Read More →



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

2:30pm

Building Your Company's Persona for Effective Content Marketing
Marketing “personas” describe prototypical buyers of a product or service and strategies that appeal to them. This session will share data from Caring.com visitor surveys and other sources to describe the demographics of senior housing researchers and develop different personas. Focused content marketing strategies can then equip personas with the tools they need to make decisions about senior housing.

Moderators
avatar for Pamala McGlinchey

Pamala McGlinchey

Vice President of Client Services, Caring.com
Pamala McGlinchey, Vice President of Client Services, is focused exclusively on partnering with Caring.com’s senior living providers to optimize their experience with and the value they derive from their partnership with Caring.com.  Pamala and her team are dedicated to ensuring our partner communities receive access to personal support along with the training, tools, and guidance needed in order to convert referrals to residents. Based out of our San Mateo office, Pamala brings over 20 years of experience in client services, online marketing, and customer success to the Caring.com leadership... Read More →

Speakers
KD

Kristine Delgado

VP of Sales & Marketing, MBK Senior Living
avatar for Meghan Lublin

Meghan Lublin

Senior Vice President, Marketing & Communications, Sunrise Senior Living
Meghan Lublin is senior vice president of Corporate Marketing & Communications at Sunrise Senior Living. Having served at Sunrise for more than 10 years, she is now responsible for the company’s global branding, traditional and online marketing, public relations and internal communications. Previously, she led the... Read More →
avatar for Carlene Motto

Carlene Motto

Senior Vice President of Sales, Belmont Village
avatar for Sidarany Phillips

Sidarany Phillips

Corporate Director of Sales & Marketing, Blue Harbor Senior Living
avatar for Rob Poyas

Rob Poyas

Vice President of Sales & Marketing, Five Star Senior Living



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

2:30pm

End-of-Life Care: Staff Education and Support

Hospice chaplain Kerry Egan discusses the importance of staff education and support, stressing the training, wellness and care needed by caregivers and other professionals working in senior living. Topics include maintaining and modeling hope, creating healthy boundaries, and the importance and limits of resiliency.


Speakers
avatar for Kerry Egan

Kerry Egan

Author, On Living, Hospice Chaplain
Kerry Egan is a hospice chaplain and a graduate of Harvard Divinity School. Her hospice work has been featured on PBS and CNN, and her essays have appeared in Parents, American Baby, Reader’s Digest, and CNN.com, where they have been read more than two million times. She and her... Read More →



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

2:30pm

Cultivating Tomorrow's Senior Living Workforce in Today's Economy
The senior living industry, like many industries, is struggling to find qualified workers, given an aging demographic and the demands of technically complex work. The senior living industry faces particular challenges in growing, training, and retaining a professional caring workforce. Yet its status as a recession-proof, growth industry should attract millennials who seek to pursue a mission-driven career.

Speakers
avatar for David DeLong, Ph.D.

David DeLong, Ph.D.

Research Fellow, MIT AgeLab
Dr. David DeLong helps leaders implement practical solutions to address critical skill shortages created by major changesin workforce demographics, shifts in generational values and new technologies. | | President of Smart Workforce Strategies, David is also a research fellow at the MIT AgeLab and has been an adjunctprofessor at Babson College where he teaches... Read More →



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

2:30pm

Insights from the C-Suite: The Innovation Revolution
Innovative technologies, products, and services are essential to success in the senior living industry. Learn how to pursue innovation from top industry partner executives who work in tandem with providers to invest in—and shape the future of—senior living.

Moderators
avatar for Maribeth Bersani

Maribeth Bersani

COO & SVP Public Policy, Argentum

Speakers
avatar for John Damgaard

John Damgaard

CEO, MatrixCare
avatar for Brett Gardner

Brett Gardner

SVP Business Development, Direct Supply
avatar for Craig Griffin

Craig Griffin

Chief Clinical Officer, Yardi Systems, Inc.
Craig Griffin is the Chief Clinical Officer of Yardi Systems, Inc., providing direction on design and development in the Senior Living market space.  Craig has spent over 27 years in healthcare as a provider, business owner, and software entrepreneur.  Before joining Yardi Systems, Craig served as the co-founder and SVP of Optimus EMR. During Craig's sixteen year tenure at the company, he developed a thought leading electronic health record system that was certified under CCHIT, ONC, and most recently EPCS... Read More →
avatar for Jason Hazel

Jason Hazel

VP or Senior Living Partnerships, Fox Rehab



Wednesday May 3, 2017 2:30pm - 3:45pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

2:30pm

4:00pm

How Will the Next Generation of Residents Finance Senior Living?
Consumers are living longer but saving less, leaving many unprepared to bear the costs of retirement and senior care. Join policy experts in examining current policies and proposals to encourage Americans to save more, save wisely, and better plan for their later years.

Moderators
avatar for Gretchen Alkema

Gretchen Alkema

VP Policy and Communications, The SCAN Foundation
Gretchen E. Alkema, Ph.D., LCSW, serves as Vice President of Policy and Communications for The SCAN Foundation. The SCAN Foundation’s mission is to advance a coordinated and easily navigated system of high-quality services for older adults that preserve dignity and independence. It is one of the largest foundations focused entirely on improving the quality of health and life for older... Read More →

Speakers
avatar for John Cutler, Esq.

John Cutler, Esq.

Senior Fellow, National Academy of Social Insurance
John Cutler is both a Senior Fellow for National Academy of Social Insurance as well as a special advisor to the Women’s Institute for a Secure Retirement. He is also a member and incoming chair of AcademyHealth’s Long-Term Services and Supports (LTSS) Interest Group.  | | He retired from the Federal government in 2015 after serving in various agencies including the U.S. Office of Personnel Management, where he was responsible for bringing the Federal Long Term Care Insurance Program online, and the Office of the Assistant Secretary for Planning and Evaluation (ASPE).Prior to that he worked for eight years at AARP, with responsibility for regulatory and compliance matters involving AARP's long term care and Medicare supplement insurance as well as other products. He was also previously a partner in MacMeekin, Cutler... Read More →
avatar for Katherine Hayes, J.D.

Katherine Hayes, J.D.

Director of Health Policy, Bipartisan Policy Center
Katherine Hayes is the director of health policy at the Bipartisan Policy Center. Prior to joining BPC, Hayes held the position of associate research professor in the department of health policy at the George Washington University (GW) School of Public Health and Health Services. Her primary areas of research included public and private health insurance coverage, reimbursement and financing, and the integration of Medicare and Medicaid services. She taught graduate-level courses in federal advocacy, policymaking, and the federal budget... Read More →



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 208 201 5th Ave S, Nashville, TN 37203

4:00pm

Collaborative Partnerships to Protect Out Residents from Elder Abuse
Elder abuse continues to be an egregious problem persisting throughout the nation, especially for cognitively impaired and high acuity seniors. Senior living has a role and a responsibility to help educate caregivers, residents, and their families about signs of the different kinds of elder abuse and diligently work to prevent it. Learn how the senior living industry can work to stop elder abuse by collaborating with experts in the field.

Speakers
avatar for Bob Enloe

Bob Enloe

VP of Health and Wellness, The LaSalle Group
Bob Enloe serves as Vice President of Health and Wellness for The LaSalle Group, Inc., and its network of 50 Autumn Leaves memory care communities in nine states. He is responsible for coordinating health care programs across the Autumn Leaves network by implementing new health care policies and procedures and ensuring compliance with all federal and state laws regarding resident care. He is also responsible for hiring and training health care employees, as well as monitoring team efficiency, productivity, and best practices to enhance the quality of care and clinical outcomes... Read More →
TG

Trudy Gregorie

Executive Director, National Adult Protective Services Association
Trudy Gregorie has 38 years of experience in victim services and criminal justice, at the local, state and national level. For 13 years, she served as director of a prosecutor-based comprehensive victim services program in Charleston, S.C.; she also developed the S.C. State Crime Victim Ombudsman Program. In 1994, she joined the National Center for Victims of Crime as Director of Victim Services and Training. In 2002, she became a senior director with Justice Solutions, a national nonprofit providing training and technical assistance and public policy work on crime victim and justice issues. Gregorie is a certified trainer for the Office for Victims of Crime Training and Technical Assistance Center and numerous other national training centers. She serves on the Board of the National Association of Triads (with the National... Read More →
avatar for Randy Thomas

Randy Thomas

Retired Law Enforcement
RANDY THOMAS is a retired police officer having served for over 25 years in the law enforcement profession (Tampa Police Department, Richland County (SC) Sheriff’s Office and South Carolina Department of Public Safety). His experience encompasses patrol, investigations, planning and research and over 14 years as a law enforcement trainer and supervisor with the South Carolina Department of Public Safety, Criminal Justice Training Division (Unit Chief, Behavioral Science... Read More →



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 205 201 5th Ave S, Nashville, TN 37203

4:00pm

Establishing Better Care Partnerships in Senior Living

An increasing number of senior living communities are forging partnerships with third party service providers to improve the health and wellness of residents and create a better environment for community team members. Learn how to determine if you need an outside service provider and how to identify and build relationships with them.


Moderators
avatar for Josh Allen, RN, C-AL

Josh Allen, RN, C-AL

Sandi Flores Consulting Group

Speakers
CC

Carrie Coumbs

VP, Sales & Marketing, Kindred Healthcare
MM

Melissa Moffitt

Senior Vice President of Senior Living, HealthPro Heritage
AS

Andrew Smith

Division VP of Business Development, Almost Family



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 202 201 5th Ave S, Nashville, TN 37203

4:00pm

Quality Improvement in Senior Living: The Need for Objective Data
Beyond initial determination of the services a resident needs during the senior living admission process, there is typically sparse data about how staff provide that care daily. Additionally, many communities offer exercise, social and activity programs with little data about the impact of such programs on residents’ functioning and quality of life. Learn about the usefulness of objective data for assessing the quality of daily care delivery and evaluating the appropriateness and impact of programs in this care setting. Representatives from two senior living communities will describe practical examples of ways they have utilized objective data to assess care quality, evaluate structured activity programs and guide improvement efforts.

Speakers
avatar for Chirs Coelho, LNHA

Chirs Coelho, LNHA

Continuous Quality Improvement Coordinator, Abe's Garden
Chris has experience working as a certified nursing assistant, conducting observations and data analysis at the Center for Quality Aging at Vanderbilt University Medical Center, and is licensed as a nursing home administrator. He is published in the Gerontologist (2015) and in the Journal of the American Geriatric Society (2016). He is currently getting his... Read More →
avatar for Beverly Sanborn, LCSW, MSW

Beverly Sanborn, LCSW, MSW

Gerontologist and VP of Program Development, Belmont Village
Beverly Sanborn is the Vice President of Program Development for Belmont Village Senior Living. Beverly is a licensed clinical social worker and gerontologist. She is a graduate of U.C. Berkeley with a Masters in Social Work from UCLA. She has more than two decades of experience designing and managing older adult services. Beverly has held administrative, training, consultation and program director roles within the whole spectrum of gerontology: including adult day care, day health, skilled nursing, assisted living, home companion care, and senior centers. She has also been a part-time instructor in Gerontology at San Diego State University. She co-authored with Bill Keane the S.E.L.F. training program and five training video tapes for advanced... Read More →
avatar for Sandra Simmons, Ph.D.

Sandra Simmons, Ph.D.

Associate Professor of Medicine, Vanderbilt University School of Medicine, Center for Quality Aging



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 201 201 5th Ave S, Nashville, TN 37203

4:00pm

Change Management: Leadership in an Increasingly Complex World

Your challenge may be improving the performance of a fast-growing senior living company, accelerating the adoption of workforce programs requiring a major culture shift, or implementing a new leadership development strategy. The fundamental principles of change management are well known. But as the technical, regulatory and competitive environment grows increasingly challenging, the ability to manage change is critical. This session will explore insights into the behaviors, practices, and processes being used by today’s effective change leaders. Participants will acquire new tools and ideas for managing change in a workplace characterized by increased complexity, the need for integration, and the threat of critical skill shortages.



Speakers
avatar for David DeLong, Ph.D.

David DeLong, Ph.D.

Research Fellow, MIT AgeLab
Dr. David DeLong helps leaders implement practical solutions to address critical skill shortages created by major changesin workforce demographics, shifts in generational values and new technologies. | | President of Smart Workforce Strategies, David is also a research fellow at the MIT AgeLab and has been an adjunctprofessor at Babson College where he teaches... Read More →



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 209 201 5th Ave S, Nashville, TN 37203

4:00pm

Insights from the C-Suite: Future of CCRCs in the Senior Living Landscape
Continuing Care Retirement Communities are looking for new and innovative ways to grow efficiently and effectively while serving the needs of a diverse resident population. Learn about the future of CCRCs as part of the senior living landscape and how industry thought leaders are positioning them for the future.

Moderators
TK

Todd Kaestner

EVP, Corporate Development, Brookdale

Speakers
avatar for Chris Bird

Chris Bird

President of Entry Fee & Owner Relations, Brookdale
A military upbringing and educational influences overseas helped shape the desire in Chris Bird to find answers and serve people. As president of Entry Fee Division and Owner Relations for Brookdale, Chris finds solutions every day in managing more than 200 communities and 20 Entry Fee CCRC... Read More →
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Ed Kenny

Chairman & CEO, LCS
RR

Randy Richardson

President, Vi



Wednesday May 3, 2017 4:00pm - 5:00pm
Music City Center | Room 207 201 5th Ave S, Nashville, TN 37203

4:00pm

6:00pm

Argentum Hero Awards Gala Dinner

Presenting Sponsor: Benchmark
Supporting Sponsor: HCP 


Dinner and reception


Wednesday May 3, 2017 6:00pm - 8:30pm
Music City Center | Grand Ballroom 201 5th Ave S, Nashville, TN 37203