Pamala McGlinchey, Vice President of Client Services, is focused exclusively on partnering with Caring.com’s senior living providers to optimize their experience with and the value they derive from their partnership with Caring.com. Pamala and her team are dedicated to ensuring our partner communities receive access to personal support along with the training, tools, and guidance needed in order to convert referrals to residents.
Based out of our San Mateo office, Pamala brings over 20 years of experience in client services, online marketing, and customer success to the Caring.com leadership team. She has an extensive background in building and leading high-performing teams with a proven track record of creating positive partnerships through clarity of vision and expectations, transparency, professional optimism, and mutual respect.
A graduate of the University of California at Berkeley, Pamala and her two siblings were raised on a small farm along California’s Central Coast. She currently resides in the San Francisco Bay Area with her husband, three children, and two Gold Retrievers. She personally witnessed the challenges her parents faced when making care decisions for her grandparents. As a result, Pamala is committed to improving access to information and support that enables families to make the best possible decisions for their aging loved ones.